Privacy Policy

Last updated: July 2026

1. Introduction

Al-Dehdar Jewelry ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share information when you visit our website or interact with us.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and delivery address when you contact us or place an order.
Transaction Information: Purchase history, payment details, and preferences related to jewelry selection.
Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
Communication Data: Messages sent via WhatsApp, phone calls, or in-person consultations at our showroom.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders or custom jewelry requests.
To communicate with you about products, services, and inquiries.
To provide customer support and respond to your questions.
To improve our website, products, and services.
To comply with legal obligations and protect our rights.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

With trusted service providers who assist us in operating our business (e.g., delivery services, payment processors).
When required by law or government authorities.
To protect our legal rights, safety, or property.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Withdraw consent for data processing.
Opt out of marketing communications.

To exercise any of these rights, please contact us using the information below.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at our showroom in Amman, Tla'a Al-Ali, Souq Al-Sultan, Nishan Circle, Jordan, or call us at +962 79 815 8950.